Introduction
At Hridyaa.com, we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains what information we collect, how we use it, how long we retain it, and how it is safeguarded when you visit our website, submit an enquiry, or contact us regarding stays and adventure activities in Rishikesh.
By using Hridyaa.com, you agree to the practices described in this policy.
Information We Collect
We collect only the information necessary to respond to enquiries and assist with travel-related requests.
This may include:
- name
- phone number
- email address
- travel-related details you voluntarily share (such as dates, group size, or preferences)
Sensitive Information
We do not intentionally collect sensitive personal information.
For clarity, sensitive information includes:
- financial details (such as credit/debit card numbers)
- government-issued identification numbers
- medical or health records
Please do not share such information through our website or communication channels.
How We Use Your Information
The information you provide is used strictly for legitimate purposes, including:
- responding to enquiries and requests
- assisting you in choosing suitable stays or activities
- coordinating with relevant service providers when required
- communicating updates related to your enquiry
- improving website content and user experience
We do not use your information for unsolicited marketing or spam.
Consent for Phone and WhatsApp Communication
By submitting your phone number through our website or contacting us via phone or WhatsApp, you consent to receiving communication related only to your enquiry or requested services.
This may include calls, messages, or updates necessary to assist with your travel planning. We do not send promotional messages without consent.
Data Retention
We retain personal information only for as long as necessary to:
- respond to enquiries
- provide requested services
- comply with legal or regulatory obligations
Once the purpose for which the data was collected is fulfilled, the information is securely deleted or anonymized.
Sharing of Information
We do not sell, rent, or trade your personal information.
Information may be shared only when necessary, such as:
- with trusted accommodation providers or activity operators to process your enquiry
- when required by law or legal authorities
Any sharing is limited strictly to what is required to fulfill your request.
Cookies and Analytics
Hridyaa.com may use cookies and similar technologies to improve website performance and understand visitor behavior.
We may use third-party analytics tools, such as Google Analytics, to analyze:
- website traffic patterns
- page performance
- user interaction trends
These tools do not provide us with personally identifiable information. You can manage or disable cookies through your browser settings.
Data Security
We take reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, or disclosure.
However, no method of transmission over the internet is completely secure. By using this website, you acknowledge and accept this risk.
Third-Party Links
Our website may contain links to third-party websites, including accommodation providers or adventure operators.
Hridyaa.com is not responsible for the privacy practices or content of external websites. Users are encouraged to review the privacy policies of any third-party sites they visit.
Children’s Privacy
Hridyaa.com does not knowingly collect personal information from children under the age of 13.
If you believe that a child has shared personal information with us, please contact us so we can take appropriate action.
Your Rights
You have the right to:
- request access to the personal information you have shared with us
- request correction or deletion of your information
- withdraw consent for communication at any time
To exercise these rights, please contact us using the details below.
Governing Law
This Privacy Policy is governed by the laws of India.
Any disputes arising in relation to this policy shall be subject to the jurisdiction of the courts of Uttarakhand.
Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements.
Any updates will be published on this page.
Last updated: February 2026
Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your information is handled, you can contact us at:
📍 Rishikesh, Uttarakhand
📞 9718200365
📧 sales@hridyaa.com
We usually respond within 24 hours.
Our Commitment
Hridyaa.com is committed to handling personal information responsibly, transparently, and with care.
Protecting your privacy is an essential part of earning and maintaining your trust.