Terms and Conditions

Introduction

Welcome to Hridyaa.com.

By accessing or using this website, submitting an enquiry, or communicating with us regarding stays or adventure activities in Rishikesh, you agree to be bound by these Terms and Conditions.

If you do not agree with any part of these terms, please refrain from using this website or our services.

Nature of Services

Hridyaa.com operates as a travel guidance and facilitation platform.

We:

provide information about stays and adventure activities in Rishikesh
assist travelers in choosing suitable options
connect users with third-party accommodation providers and activity operators

Hridyaa.com does not directly operate camps, resorts, rafting, bungee jumping, or other adventure activities unless explicitly stated.

Third-Party Providers

All stays and adventure activities listed or discussed on Hridyaa.com are provided by independent third-party operators.

bookings are subject to the terms and conditions of the respective operator
availability, pricing, schedules, and execution are controlled by the operator
Hridyaa.com is not responsible for changes, cancellations, or service quality issues made by third-party providers

We act as a facilitator, not the service executor.

Adventure Activities and Risk Acknowledgement

Adventure activities such as rafting, bungee jumping, rope jumping, flying fox, and similar experiences involve inherent risk.

By choosing to participate in any adventure activity:

you acknowledge and accept the associated risks
you confirm that you are physically and medically fit to participate
you agree to follow all safety instructions provided by the operator

Hridyaa.com does not guarantee safety outcomes and is not responsible for injuries, accidents, or losses arising from participation in adventure activities.

Accuracy of Information

We strive to provide accurate and updated information based on on-ground experience.

However:

travel conditions may change due to weather, river flow, regulations, or operational decisions
information on the website should be considered guidance, not a guarantee

Travelers are encouraged to verify critical details before confirming any booking.

Payments and Bookings

Any payments made for stays or activities:

may be processed directly with the operator or through facilitated channels
are subject to the operator’s payment, refund, and cancellation policies

Hridyaa.com is not responsible for refund disputes unless explicitly stated in writing.

Communication Consent

By submitting your contact details or contacting us via phone or WhatsApp, you consent to receiving communication only related to your enquiry or requested services.

We do not send unsolicited promotional messages without consent.

Intellectual Property

All content on Hridyaa.com, including text, images, logos, and design elements, is the property of Hridyaa.com unless otherwise stated.

Unauthorized copying, reproduction, or misuse of content is prohibited without prior written permission.

Limitation of Liability

To the maximum extent permitted by law:

Hridyaa.com shall not be liable for any direct, indirect, incidental, or consequential losses
this includes losses arising from third-party services, adventure activities, or travel disruptions

Use of this website and related services is at your own discretion and risk.